Shipping policy

MUWA, we understand how exciting it is to receive something new, and we take care when preparing and processing every order.

Orders are generally processed within 2–5 business days after payment has been successfully confirmed. Business days do not include weekends or public holidays. Processing may take longer during promotional events, holidays, product launches, or periods of unusually high order volume.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information whenever tracking is available. Please allow approximately 24–72 hours for the shipping carrier to update the tracking status after dispatch.

Delivery times depend on the shipping destination, selected delivery method, carrier operations, customs processing, weather conditions, and other circumstances beyond our reasonable control. Any delivery timeframe shown during checkout should be treated as an estimate rather than a guaranteed arrival date.

International orders may be subject to customs duties, import taxes, handling charges, or other fees imposed by the destination country. Unless otherwise stated, these charges are the responsibility of the customer.

Please carefully review your shipping address, apartment or unit number, postal code, and contact information before submitting your order. MUWA cannot guarantee that an address can be changed after an order has entered processing.

MUWA is not responsible for delays or delivery problems caused by incorrect or incomplete shipping information supplied by the customer.

For shipping assistance, contact hersdigitalbliss@gmail.com.